Deckhand | City Cruises Philadelphia

Schedule: Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.

Position Summary: Join the City Experiences team as a Deckhand and be part of an exciting waterfront operation where safety, teamwork, and guest satisfaction come together. You'll help maintain the vessel, support safe operations, assist with docking, and ensure every guest enjoys a comfortable and memorable journey.

What You'll Do: Provide exceptional hospitality to guests and coworkers. Assist with docking, undocking, and handling mooring lines. Monitor passenger areas and support safe vessel operations. Participate in safety drills and follow vessel safety procedures. Maintain clean, safe, and guest-ready decks, common areas, and restrooms. Assist with vessel maintenance, equipment checks, and general operational tasks. Load and unload supplies and remove trash and debris. Support the Captain and crew with daily vessel operations.

What We're Looking For: High School Diploma, GED, or equivalent preferred. Must be at least 18 years of age. Strong customer service and communication skills. Energetic, dependable, and team-focused attitude. Ability to work outdoors and perform physically demanding tasks. Ability to stand for extended periods and lift up to 50 pounds. Ability to throw mooring lines from ship to pier. Normal color vision required for navigational and safety displays. Flexibility to work nights, weekends, holidays, and extended shifts. TWIC certification may be required. The Experience This is more than a job it's an opportunity to work on the water, be part of an amazing crew, and help create memorable experiences for guests every day. The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.