Decatur - Parts Counterperson - Full-Time

Join Our Team as a Parts Counterperson! We are looking for a knowledgeable and customer-focused Parts Counterperson to join our team. In this role, you will be the go-to person for customers and service technicians in need of automotive parts and accessories. Your ability to provide expert guidance, accurately source parts, and maintain inventory efficiency will play a crucial role in our operations. Whether assisting customers in person, over the phone, or supporting the service department, you will ensure a seamless parts purchasing experience. What the Job Entails As a Parts Counterperson, you will be responsible for: Assisting customers with parts inquiries and purchases, ensuring they receive the correct parts for their vehicles. Locating and sourcing parts from inventory, vendors, dealerships, or online suppliers. Processing orders and arranging customer pickups or deliveries in a timely manner. Maintaining accurate records of parts transactions and inventory levels. Collaborating with the service department to ensure technicians have the necessary parts for repairs. Providing exceptional customer service, both in person and over the phone.