Total Rewards Manager
empire state realty trustNew York, NY
Total Rewards Manager
empire state realty trustNew York, NY
today
Occupations
Compensation and Benefits ManagersHuman Resources ManagersGeneral and Operations ManagersIndustries
Corporate, Subsidiary, and Regional Managing OfficesNonresidential Property ManagersLessors of Nonresidential Buildings (except Miniwarehouses)About the role
POSITION SUMMARY:
The Total Rewards Manager manages the day-to-day administration of ESRT’s benefits, payroll, union obligations, and related accounting processes. This role ensures accurate and compliant program delivery and serves as a trusted resource for employees and business partners. In partnership with the Director of Total Rewards, the Manager will strengthen processes, support strategic initiatives, and enhance the employee experience.
RESPONSIBILITIES:
PAYROLLManage the company’s payroll operations, including time and attendance, responding to payroll-related questions, and ensuring timely and accurate processing of payroll for all employees
Assist in internal and external audits and examinations, compliance, and tax audits
Coordinate with the Human Resources department to ensure accurate and timely processing of new hires, terminations, and other employee changes
Maintain accurate and current employee payroll records including tax withholding forms, payroll deductions, changes in employee status, and other payroll information
Manage, coach, and develop the Payroll & Benefits Administrator and assume responsibility for success
Lead the development and implementation of payroll related policies
Streamline payroll processes and workflows when possible
Manage sensitive and confidential matters like organizational changes, planning, and protecting the security of information, data, and files
Support the VP, Process Improvements & Total Rewards with challenging assignments and process enhancements
Be a brand ambassador and a culture carrier for ESRT
BENEFITS:
STRATEGY & ADMINISTRATIONOversee the administration of all employee benefit programs including benefits enrollment, FMLA, PFL, retirement, worker’s compensation, disability, and related programs
Maintain relationships with and partner with vendors to compile annual benefit census reports, annual benefit renewal bids, and annual 401(k) discriminatory testing
Conduct open enrollment meetings with new employees, advise employees on eligibility, provisions, and all other benefits-related matters
Resolve benefits issues and recommend changes to improve the efficiency of the benefits function
Ensure timely processing of all benefits-related invoices for corporate and union employees
Review monthly billings for accuracy and all group plans and process invoice reconciliations
Prepare and distribute written and verbal communications to inform employees of benefits programs such as insurance plans, 401(k), and other ESRT-sponsored plans
Perform system audits of ESS system and ensure timely processing and payment for all union 401(k) and benefits remittances
Manage all wellness initiatives for ESRT corporate employees
UNIONMaintain accurate and current employee payroll records
Maintain the 32BJ Employer Self-Service System and make sure records reconcile with ESRT records
Pay monthly union benefits and dues
Manage all agency audits for payroll, and benefits as required to reconcile union payments
Develop a close working partnership with the unions and Business units on all union payroll matters
ACCOUNTINGAssist with the monthly financial close by preparing account reconciliations, submitting journal entries, and working cross functionally with other internal stakeholders to obtain relevant information
Act as the subject matter expert for all payroll-related accounting matters
Assist in various ad-hoc projects as needed
WHAT SUCCESS LOOKS LIKE:
Manage the timely and accurate processing of payroll each week and ensure accurate processing of union benefits and dues payments
Actively seek opportunities for process improvement, cost reduction, and compliance enhancement to stay up to date with laws and regulations
Establish long term strategies and goals to support business needs and enhance efficiency
Foster interdepartmental collaboration at all levels in the organization to achieve key business and cultural priorities
Establish channels for feedback from employees and stakeholders to improve experience
REQUIRED SKILLS / ABILITIESStrong interpersonal skills and a true customer service orientation towards employees
Excellent verbal and written communication skills
Absolute integrity, discretion and sensitivity to confidential company and employee information
Ability to prioritize, multitask and operate independently in a deadline driven environment
Ability to interact with managers and employees at all levels in the organization
Knowledge of and experience using ADP Workforce Now
Analytically minded; demonstrated proficiency with HR metrics and reporting
EDUCATION & EXPERIENCEBachelor's Degree or equivalent experience in Human Resources
10+ years of benefits administration experience preferred
Knowledgeable in government regulations related to payroll such as ACA, ERISA, FMLA, PFL and state and federal regulations, etc.
Retirement plan management and/or administration experience
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECTAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
Dependable – you take a strong sense of ownership and accountability over your work
Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
Curious – you consistently look for new ways to work smarter, not just harder
Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
Positive – you possess a service-oriented attitude with excellent follow through
BENEFITSCompetitive base salary and bonus
Health/Dental/Vision insurance
Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
Voluntary Enhanced LTD Program
Voluntary Hospital, Accident, and Cancer Programs
401(k) with 100% match up to 5%
Paid parental leave
Pre-tax transit accounts
Employee Assistance Program for emotional, financial, and legal support
WELL-BEINGGenerous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
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JOB OVERVIEW
Experience level
Manager
Location
New York, NY
Occupation
Compensation and Benefits Managers
Industry
Corporate, Subsidiary, and Regional Managing Offices
Posted
today
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