Product Manager

Responsibilities: Translate operational priorities into detailed product requirements, workflows, and implementation-ready docs Lead discovery sessions with field personnel, program leadership, contractors, and stakeholders to surface needs and define outcomes Create and maintain user stories, acceptance criteria, diagrams, and backlog items for developers and QA Prioritize enhancements by user impact, compliance exposure, reimbursement considerations, and business value Coordinate between operations and software delivery teams across planning, development, testing, and release Observe field operations to identify inefficiencies and propose system improvements Ensure functionality supports documentation, reporting, audit readiness, and program requirements for disaster recovery and reimbursement Participate in sprint planning, backlog refinement, UAT, and release prep to meet operational and regulatory goals

Key requirements: Detailed knowledge of Stafford Act, FEMA, and HUD DR programs Experience converting field operations into product requirements and workflows Ability to run discovery sessions with diverse stakeholders Proven ability to create clear user stories, acceptance criteria, and backlog items Experience prioritizing features considering compliance, reimbursement, and business value Strong cross-functional coordination between operations and software delivery teams Experience observing field operations and translating findings into system improvements Familiarity with documentation, reporting, and audit readiness in regulated programs Cross-functional collaboration Stakeholder management Analytical thinking Product management and backlog refinement User story creation and acceptance criteria Process diagrams and workflow modeling