Remote-First Senior ML Engineer: Multi-Agent AI & CX

Coinbase, Inc. is seeking a Senior Machine Learning Engineer for the CX Intelligence Engineering team. You will design AI-powered systems that connect Help Center, chatbots, and agent workflows, delivering secure, scalable CX automation at a multi-agent level. You will own end-to-end ML initiatives, build agent copilot experiences, and help maintain high safety and compliance in production. Collaboration with CX, engineering, and product teams is essential.