Tier 3 Help Desk / IT PM / TAM
prestige staffingUnion, MO
$45,000 - $75,000 per yearAPPLY NOW
Tier 3 Help Desk / IT PM / TAM
prestige staffingUnion, MO
3 days ago
Occupations
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesComputer Facilities Management Services$45,000 - $75,000 per year
APPLY NOWAbout the role
We are seeking an experienced Tier 3 Help Desk Specialist to help us provide exceptional customer service. As a Tier 3 Help Desk Specialist, your ability to troubleshoot non-documented problems and think outside of the box is of the utmost importance. Candidates that have recent experience working for an MSP are preferred.
This is a remote position, but candidates must be located in the Saint Louis area.
Tier 3
Help Desk Responsibilities:
Managing technical projects and implementations
Working with and mentoring junior technicians through more complex tickets
Triaging ticket importance and escalation
Ensuring that our clients have the best support experience on the planet
Technical Things We'd Prefer You Have Experience With Microsoft Office 365
Microsoft Active Directory
Microsoft Azure
Microsoft Share Point
Microsoft Exchange
Firewalls
Switches
Routers
Network Cabling
Networking fundamentals (DNS, DHCP, VLAN’s, etc)
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule 8-hour shift
Monday to Friday
Seniority level Mid-Senior level
Employment type Full-time
Job function Project Management and Information Technology
Industries Staffing and Recruiting
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JOB OVERVIEW
Salary
$45,000 - $75,000 per year
Experience level
Senior
Location
Union, MO
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
3 days ago
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