About the role

Space Systems Integration, LLC is seeking a Product Support Manager in Colorado Springs, CO. The role oversees enterprise-level help desk operations, coordinating Tier 0/1 support with Tier 2/3 engineering teams and user communities. You will monitor KPIs, drive continuous improvement, and liaise with government program managers to ensure contractual SLAs and technical standards are met across cloud, network, and identity management platforms.

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JOB OVERVIEW

Experience level

Lead

Location

Colorado Springs, CO

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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