Regional service manager - Industrial Equipment - Must live in CA

Responsibilities include: Steer and coordinate the West Coast Service activities Coordinate the West Coast service locations Drive growth of the service business Set, align and govern Service targets, processes, standards, methods and tools Support the development and implementation of the Service Strategy. Actively monitor market and competition trends, Drive best practice sharing and Services excellence e.g., cross-selling, incl. implementing state-of-the-art service processes and methods Manage the synergetic collaboration with relevant interfaces Act as liaison between customers, production and distribution departments related to specific customer orders Provide technical and non-technical customer support Foster exchange of best practices All other duties as assigned or directed by management Lead the local service organization to provide world-class support and guidance Considerable impact on customer satisfaction by the service business To fulfil customer expectations and develop best-in-class service product portfolio enhance their competitiveness Continuously optimize service excellence e.g. state-of-the-art processes, cross-selling, digitalization Internal customers: R&C Service functions in BU and Divisions External customers: Take decisions and set and align customer expectations Supports decisions on country level Your Profile /

Qualifications: Trade School or High School Diploma Business Administration or Engineering, preferred At least 5 years leadership experience in one or more service related positions Work experience within management of a service organization Deep practical know-how and experience with the maintenance of pertinent product group English Good leadership and organization skills Ability to network and build relationships Deep understanding of business Strong communicator, good net-worker Strongly innovative thinking and change competences Very good analytical capabilities, problem-solving skills Takes ownership of the work, successes and mistakes At GEA, we don't just offer jobswe offer opportunities to thrive, grow, and make an impact.