Customer Experience Leader - Strategy & Insights
first focus itMascot, TN
Customer Experience Leader - Strategy & Insights
first focus itMascot, TN
17 days ago
Occupations
First-Line Supervisors of Personal Service WorkersGeneral and Operations ManagersFirst-Line Supervisors of Retail Sales WorkersIndustries
Administrative Management and General Management Consulting ServicesCustom Computer Programming ServicesOther Management Consulting ServicesAbout the role
First Focus is seeking a senior leader to own the customer experience strategy across delivery teams, turning feedback into improvements that make interactions easier, faster, and more proactive. You will champion a customer-first culture, influence leaders without direct authority, and help teams deliver a Super-Green experience that keeps customers informed.
This cross-functional role reports to the Chief Experience Officer and offers flexible hybrid work, competitive salary, and growth
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JOB OVERVIEW
Experience level
Manager
Location
Mascot, TN
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Administrative Management and General Management Consulting Services
Posted
17 days ago
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