Sales Order Specialist

What You'll Do: Process and maintaincustomer sales orders, quotes, and order changes Respond to order status questions, expedite requests, and customer inquiries Track open orders and identify delivery issues or discrepancies Research and resolve orders or deliveries that were not processed as expected Processdelivery delay notificationsand communicate changes to customers and internal teams Coordinate international orders and ensure shipping and tax information is accurate Processintercompany transfer ordersand maintain related documentation Enter and update orders, credits, debits, re-bills, and other order-related transactions Work with Sales, Purchasing, Shipping, and other departments to resolve order issues Review inventory and stock requirements when expediting or fulfilling orders Prepare purchase requisitions for production and office supplies Assist with inventory count updates Run database reports and research information related toinvoices, back orders, customer credits, and change orders Maintain accurate customer orders, invoices, quotations, and supporting documentation Prepare weekly reports and sales-related documents

Required: High school diploma or GED Approximately 4 years of experience in sales order processing, order administration, B2B customer service, or a similar role Experience working withinventory control systems and database reports Strong attention to detail and accuracy Ability to research issues, identify problems, and determine solutions Strong organizational and prioritization skills Comfortable communicating with customers, Sales, and internal departments Strong written and verbal English communication skills

Preferred: SAP experience Experience with Salesforce Experience with purchasing processes Knowledge of inventory management and stock requirements Experience reading purchase orders and supply agreements Background working withmanufactured products or technical products/instrumentation Apply for this amazing opportunity today! Donovan Aranda Division Manager