ServiceNow Sam Pro Technical Lead /Architect

Job Title: ServiceNow Sam Pro Technical Lead /ArchitectLocation: Tampa, FL (Remote)

Seeking an Overseas Contractor with over 15 years of experience in ServiceNow architecture specializing in IT Asset Management focusing on ITAM SAM and good knowledge of ITAM HAM modulesLead the strategic design development and deployment of scalable ServiceNow IT Asset Management ITAM solutions primarily focusing on Software Asset Management SAM with integration of Hardware Asset Management HAM capabilitiesUtilize extensive expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy across asset management modulesAnalyse complex organizational requirements and translate them into scalable technical specifications for ITAMSAM implementationsOversee integration of ITAM solutions with broader IT infrastructure and business processes to enhance operational efficiencyDrive continuous improvement initiatives by incorporating the latest ServiceNow ITAM features industry trends and compliance standards to maintain cutting edge solutionsCollaborate with cross functional teams to ensure alignment of ITAM solutions with organizational goals and compliance requirementsResponsibilities Lead end-to-end design configuration and deployment of ServiceNow ITAM SAM modules aligned with organizational objectivesManage the complete lifecycle of software and hardware assets including discovery entitlement management compliance and optimization within ServiceNowCollaborate with IT and business stakeholders to define implement and enforce ITAM policies and proceduresConduct regular audits and assessments to ensure data integrity compliance and optimal performance of ITAM systemsTroubleshoot and resolve complex platform and module specific issues to maintain high system availabilityProvide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standardsDevelop and maintain comprehensive documentation training materials and technical guides supporting ITAM processes and toolsParticipate in cross functional teams to integrate ITAM solutions with broader IT service management and operational frameworksDrive innovation and automation initiatives to enhance asset management efficiency and service delivery