Supervisor - Protection Services

Supervisor - Protection Services We are looking for a hands-on Protection Services Supervisor to help protect our employees, facilities, assets, information, and business operations across four Washington locations. This position will lead the day-to-day work of Security Officers while also participating directly in site security activities. At our Quincy site, this is a working-supervisor assignment where one Protection Services employee is typically staffed at a time, so you will move between supervisory responsibilities and frontline duties throughout the shift. Because the facilities are unfenced and ungated, you will maintain strong situational awareness and take a proactive approach to identifying unusual activity, safety concerns, and operational irregularities. While the products handled at these facilities have not historically attracted significant theft activity, consistent observation and sound judgment remain essential. You will coach employees, manage performance, support training, review incidents, conduct inspections, and coordinate emergency and alarm responses. You will also build productive relationships with site employees, operational leaders, emergency responders, and law enforcement partners. This role is well suited for someone who enjoys leading people, making thoughtful decisions, and remaining actively involved in daily operations. A typical day may include: Conducting interior and exterior patrols and site inspections Monitoring an open facility environment for unusual activity or operational concerns Working at the security desk, answering phones, and responding to employee requests Managing access needs, including opening secured areas for authorized individuals Responding to emergencies, alarms, safety concerns, and unexpected events Documenting, reviewing, and investigating incidents Reviewing Security Officer reports and completing supervisory documentation Coaching employees on policies, procedures, performance expectations, and professional development Managing schedules, daily assignments, goals, and performance activities Supporting the hiring and onboarding of new Security Officers Delivering or coordinating training in CPR, First Aid, AED, fire extinguisher response, and related topics Monitoring production operations for irregularities, malfunctions, or issues requiring follow-up Completing local compliance activities and leading incident investigations Coordinating with law enforcement or emergency response agencies when appropriate Supporting Protection Services projects, process improvements, and department initiatives Traveling between Quincy, Ephrata, Trout Lake West and East Farms based on operational needs Providing consultation or response support when significant operational needs arise