Desktop Support Technician
gtn solutionsMiami Springs, FL
Desktop Support Technician
gtn solutionsMiami Springs, FL
2 days ago
Occupations
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Responsibilities:
- Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc.
- Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software.
- Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets.
- Imaging devices, including desktops, laptops, and other devices as needed.
- Install, configure, troubleshoot infrastructure – server/network devices.
- Handle IT shipping/receiving and dispatch of devices to users.
- Track hardware inventory, handle any issues and find resolutions for users.
- Handle tickets in Service
- Now in a timely manner.
- Assist in resolving technical escalations that arise during service delivery.
- Be highly adaptable and a self-starter.
- Work well with different types of management styles.
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JOB OVERVIEW
Experience level
Mid
Location
Miami Springs, FL
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
2 days ago
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