About the role

Thrive is seeking a remote IT support specialist to provide first-contact assistance for network, server, and end-user systems. You will create and update tickets, communicate with clients, and coordinate with engineers for resolution. You will work Sunday to Thursday, 11 AM–7 PM EST, delivering world-class customer service and accurate technical guidance while expanding your knowledge across Thrive products and environments.

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JOB OVERVIEW

Experience level

Senior

Location

Birmingham, AL

Occupation

Computer Network Support Specialists

Industry

Computer Systems Design Services

Posted

today

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