Systems Analyst - SAP SD

Essential Duties and Responsibilities: Provide day-to-day support for SAP SD processes including sales orders, deliveries, billing, returns, pricing, ATP, and credit management. Configure and maintain SAP OTC modules including Sales & Distribution, Rebates, Contracts, and Pricing. Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain. Troubleshoot and resolve SD-related issues impacting order processing, billing, and customer fulfillment. Support and monitor integration with MyMediSet app for inventory visibility, replenishment, and item-level tracking. Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM.Partner closely with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes. Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements. Participate in SAP releases, upgrades, and enhancement projects. Lead or support unit testing, integration testing, UAT, and production cutovers. Maintain process documentation, configuration documentation, and test scripts. Act as a bridge between technical and non-technical teams, translating business requirements into technical specifications. Create and maintain comprehensive documentation, including business requirements, system configurations, test scripts, and user guides. Other duties as assigned.