Global Driver CX Innovator & Policy Lead
uberNew York, NY
yesterday
Industries
Taxi and Ridesharing ServicesSoftware PublishersAll Other Transit and Ground Passenger TransportationAbout the role
Uber is seeking a Global Driver CX Program Lead to own end-to-end policy optimization, experience design, AI/automation, and defect reduction for Driver Accounts. You will lead project pillar leads, partner with the Earner Experience Product team, and translate driver pain points into measurable improvements.
The role requires 5+ years in CX strategy or related fields, a Bachelor’s degree, and strong analytics with global program experience.
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JOB OVERVIEW
Experience level
Manager
Location
New York, NY
Occupation
Taxi Drivers
Industry
Taxi and Ridesharing Services
Posted
yesterday
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