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About the role

To support student academic success and retention, the full-time Student Success Advisor Career & Programmatic will proactively build supportive relationships with online and regional site students, guiding them from enrollment to graduation while managing their academic progress and engagement remotely.
Key responsibilities: Develop and maintain positive relationships with students to ensure ongoing engagement and support Communicate effectively with assigned students via phone and email, responding promptly to inquiries and providing guidance on academic progress Analyze student data to identify barriers to success and implement strategies to improve retention and student experienceRequired qualifications A bachelor's degree or equivalent combination of education and experience Engaging phone presence and excellent email communication skills Self-starter with the ability to work independently and as part of a team Strong interest in a fast-paced environment requiring multitasking Ability to quickly learn and utilize various technologies, including CRM systems and Microsoft Office products

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JOB OVERVIEW

Experience level

Mid

Location

New York, NY

Occupation

Educational, Guidance, and Career Counselors and Advisors

Industry

Colleges, Universities, and Professional Schools

Posted

2 days ago

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