Assistant Operations Manager
confidentialStratford, CT
Assistant Operations Manager
confidentialStratford, CT
yesterday
Occupations
General and Operations ManagersFirst-Line Supervisors of Transportation Workers, All OtherAdministrative Services ManagersIndustries
Bus and Other Motor Vehicle Transit SystemsAll Other Transit and Ground Passenger TransportationOther Urban Transit SystemsAbout the role
About the Opportunity:
Our client, a well-established ground transportation provider, is looking for an Assistant Operations Manager to help lead day-to-day operations at one of their local offices. This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys managing people, and takes pride in running a tight, safe, and reliable operation.
About the Role:
- Serve as the primary point of contact for the clients we serve
- Support 250+ drivers, 250+ vehicles, and 400+ daily routes across dual service lines and potential remote lots
- Interview, hire, and train new transportation coordinators/supervisors
- Prepare monthly work schedules
- Maintain appropriate staffing levels for drivers and vehicle monitors
- Ensure all employees maintain proper certifications, training, and licensing
- Oversee the maintenance function at your office and keep the fleet in a high state of readiness
- Review and prepare monthly billing
- Assist with additional tasks or projects as assigned by senior operations leadership
About You:
- Bachelor's degree or equivalent work experience in operations management, business administration, or a related field 5+ years of progressive experience in a fast-paced environment, including management of hourly staff and accountability for operational metrics
- Proficient with Microsoft Office
- A good driving record and a genuine interest in supporting the communities you serve
- Self-motivated with strong initiative and work ethic
- Comfortable with early-morning hours
- Strong leadership skills, with the ability to supervise and direct teams effectively
- Effective customer service and conflict-resolution skills
- Detail-oriented with a natural inclination toward problem-solving
- High standard of accuracy and confidentiality
- Demonstrated commitment to safety, compliance, and risk reduction, with working knowledge of DOT and related regulatory requirements
- Ability to make sound, timely judgment calls in a fast-paced environment
- Ability to communicate directly and respectfully, including in difficult conversations
- Technologically savvy, with the ability to quickly learn and adopt new systems
- Ability to manage conflict and consistently model respectful, professional behavior
If you're a strong operator who wants ownership over a team and a fleet, and you're motivated by work that makes a real difference in your community, we'd love to hear from you.
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JOB OVERVIEW
Experience level
Senior
Location
Stratford, CT
Occupation
General and Operations Managers
Industry
Bus and Other Motor Vehicle Transit Systems
Posted
yesterday
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