Patient Experience Ops Model Architect

Genentech, a member of the Roche group, is seeking a Patient Experience Operating Model Designer to join Public Affairs & Access in South San Francisco. The role focuses on defining people, process, governance, and capability models to enable scalable delivery of innovative patient experiences created by the Experience Design team. You will collaborate with Solution Leads, Business Designers, and Strategy & Governance to map current-state processes, design future-state workflows, and translate