About the role

To support a growing DTC skincare brand, the fully remote VIP Esthetician and Client Success Manager will manage a portfolio of up to 200 VIP membership clients, conduct weekly check-ins, and create personalized skincare plans to ensure client satisfaction and product adoption.
Key responsibilities: Manage a portfolio of up to 200 VIP membership clients Conduct weekly check-in calls and proactive SMS touchpoints Create personalized skincare plans based on client purchases and goalsRequired qualificationsEsthetician training or license is required Minimum 1 year of sales experience (phone, SMS, or consultative preferred) Exceptional organizational skills to manage a large client portfolio Strong communication skills across SMS, voice, and written channels Availability for 6 days per week / 10 hours per day

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JOB OVERVIEW

Experience level

Mid

Location

New York, NY

Occupation

Skincare Specialists

Industry

Other Personal Care Services

Posted

yesterday

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