Systems Admin Sr. Specialist Advisor
ntt dataAustin, TX
Systems Admin Sr. Specialist Advisor
ntt dataAustin, TX
18 days ago
Occupations
Network and Computer Systems AdministratorsComputer Systems AnalystsComputer Systems Engineers/ArchitectsIndustries
Computer Systems Design ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesComputer Facilities Management ServicesAbout the role
Responsibilities Include:
- Responsible for all incidents, service requests and all alerts.
- Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower
- Driving initiatives to improve SLAs by analysis and responses.
- Provide technical expertise for system transitions, migrations, and consolidations.
- Be able to work independently and lead/support multiple projects/clients.
- Responsible for Technology refresh in respective domain.
- Monitor and tune the system to achieve optimum performance levels in standalone and multi-tiered environments.
- Monitor online performance of all servers and take appropriate action to address performance issues.
- Conduct system analysis, configuration management and develops improvements for system software performance, availability, and reliability.
- Provide, maintain, and execute Online & Operating Systems availability health checks.
- Perform server installation, software installation, server decommission, server update, server migration, transition new account, scripting, changes to the systems and other engineer tasks/projects within the Service Level Agreements.
- Design, develops, recommends, and implements new or revised system software, utilities, and automated processes as necessary.
- Propose recommendations to improve the server management process.
- Provide in-depth diagnosis for operating systems software/hardware failures and develops solutions.
- Work with appropriate hardware vendors / principle to keep all system up to date on firmware levels at the latest.
- Recommend system performance enhancements (i.e. configuration, H/W, S/W, consolidation of workloads, etc.)Implement recommendations to improve the server management process.
- Implement root cause analysis recommendations as requested/assigned for respective areas of service responsibility.
- Ensure server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
- Prescribe system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.
- Implement appropriate levels of system security and standard best practices.
- Work with internal and external auditors to identify and mitigate any risks
- Focus area in this domain would be to increase the compliance on house-keeping tasks for the systems in this domain through automation.
Posting Date: Department: Engineering-Platform Data - 1486250021
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JOB OVERVIEW
Experience level
Lead
Location
Austin, TX
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
18 days ago
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