Customer Success Specialist
communication access partnersWinston-Salem, NC
Customer Success Specialist
communication access partnersWinston-Salem, NC
2 days ago
Occupations
Customer Service RepresentativesReceptionists and Information ClerksInterpreters and TranslatorsIndustries
Translation and Interpretation ServicesAll Other Professional, Scientific, and Technical ServicesAll Other Support Activities for TransportationAbout the role
Company Description:
At Communication Access Partners, we provide interpreting services 24 Hours a Day, 7 Days a Week, 365 Days a Year, in 100+ Languages. We help our clients with in-person interpretation, sign language interpretation, document translation and video/telephone interpretation. We've been in business since 1994 and support a wide range of industries. In particular, we specialize in supporting healthcare, education and the public sector.
Role Description:
This is a full-time, on-site role for a Customer Success Specialist located in Kernersville, NC. This position will respond to customer requests and maintain strong relationships with the independent contractors that fulfill job assignments. This role also provides administrative assistance and ensures smooth operations of scheduling processes on a daily basis. You are right for this job if you don't hesitate in taking ownership and resolving problems. Added bonus to the candidate who has used technology to help them prioritize and manage a variety of tasks.
Qualifications:
Interpersonal skills and communication abilities Strong organizational skills and attention to detail Phone etiquette Experience with automation technology a plus Ability to multitask and prioritize tasks effectively Previous experience in a similar role preferred but not required Bilingual candidates are encouraged to apply
Job Type: Full-time
Benefits: Health, Dental and Vision insurance Paid time off
Work Location: In person
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JOB OVERVIEW
Experience level
Junior
Location
Winston-Salem, NC
Occupation
Customer Service Representatives
Industry
Translation and Interpretation Services
Posted
2 days ago
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