Human Resources & Payroll Specialist

Benefits: Administration: Manage open enrollment, benefits orientation, and vendor relationships (medical, dental, vision, 401(k)/retirement plans).Leave Administration: Administer leaves of absence in compliance with FMLA, CFRA, ADA, and other applicable state and federal regulations. HRIS Ownership: Maintain accurate employee data within the HRIS/payroll system (iSolved or comparable platform), troubleshoot issues, and support any future system migrations or upgrades. Compliance & Reporting: Ensure payroll and benefits practices comply with company policy and federal, state, and local law; prepare audit-ready records and reports. Process Improvement: Build and document SOPs for payroll, timekeeping, and benefits processes, especially in areas where formal structure doesn't yet exist. Employee Support: Serve as a trusted point of contact for high-volume employee inquiries regarding pay, benefits, and leave, with particular sensitivity to the needs of a frontline caregiver population. Cross-Functional Coordination: Partner with HR, finance, and operations leaders across multiple facilities/locations to ensure timely, accurate payroll and benefits delivery.

What We're Looking For: 5+ years of progressive experience in payroll processing and benefits administration; healthcare, home care, or multi-location services experience strongly preferred. Hands-on, full-cycle payroll expertise, including multi-state tax compliance, garnishments, and incentive pay. Working knowledge of leave laws (FMLA, CFRA, ADA) and benefits compliance (ACA, ERISA).Experience with HRIS/payroll platforms such as iSolved, ADP Workforce Now, UKG/Kronos, Paycom, Paylocity, or similar; iSolved experience a plus. Demonstrated ability to create policies, SOPs, and process documentation from the ground up. Bilingual English/Spanish strongly preferred, given the caregiver workforce Cheer supports. High level of accuracy, discretion, and comfort managing high-volume, detail-intensive work independently. Strong communication skills and a service-oriented approach to supporting frontline employees. Compensation & Logistics

Compensation: Commensurate with experience (competitive base salary + benefits).

Location: La Jolla, CA 92037 — on-site or hybrid depending on candidate and business needs.

Start Date: Flexible; candidates able to start within 2–4 weeks preferred. About Cheer Home Care Cheer Home Care provides compassionate, high-quality home care services and is building out its HR infrastructure to support a growing, multi-location caregiver workforce. This role offers the opportunity to bring structure, expertise, and a personal touch to payroll and benefits for a team that shows up for others every day.