About the role

Southern Company Services seeks a Technical Support Specialist II to deliver frontline IT/OT support for EMS, SCADA, and critical systems. You will log, prioritize, and resolve incidents, provide Level 1 troubleshooting, and escalate when needed, while coordinating with EMS and other technical teams in a 24x7 environment. Ideal candidates have 3–5 years in technical support, strong customer service, and solid communication skills.

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JOB OVERVIEW

Experience level

Senior

Location

Birmingham, AL

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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