Family Advisor

About the Role: As a Family Advisor, you will: Guide families through cemetery arrangements at the time of loss, providing clarity, comfort, and support during a difficult and emotional experience. Educate and assist families in making preneed cemetery plans so they can protect their wishes and relieve future emotional and financial burdens from loved ones. Present cemetery property and memorialization options in a clear, compassionate, and professional manner, both in person and by phone/email/zoom calls. Utilize proven business development and prospecting systems to contact individuals and groups within the greater Dayton community to provide advance planning resources for final arrangements. Maintain an organized workflow, manage follow-up activities, and achieve monthly sales targets through self-directed prospecting and appointment setting. Use cemetery software to document arrangements, maintain accurate records, and ensure seamless service from first contact through follow-up.

What We Offer: Average annual income potential of $70,000 - $75,000, made up of base pay, commission, and a monthly bonus plan, with additional upside for top performers. Health insurance benefits and a 401(k) retirement plan, offering long-term stability and security. Paid training in cemetery products, regulations, and sales processes, with ongoing coaching and professional development. A mission-driven environment where your work makes a meaningful difference for families in the Dayton area.

What You Bring: We are looking for candidates who: Have sales or client-facing experience in cemetery/funeral, insurance, financial planning, real estate, or similar consultative roles; strong customer service experience without a formal sales background will also be considered. Demonstrate high emotional intelligence, genuine empathy, and the ability to support people who are grieving or under stress. Are self-directed, disciplined, and goal-driven, with a proven ability to set daily/weekly work plans, work independently, and consistently reach or exceed sales targets. Possess strong organizational and computer skills, including proficiency with email, calendars, and basic office software platforms. Communicate clearly and professionally, both in person and in writing, and are comfortable educating families about options and costs. Can work effectively with both families at the time of loss and families pre-planning for final expenses. What You'll Gain Income potential of $70,000+ for motivated professionals, with upside tied to serving more families well. A competitive health and 401k benefits plan. The training and support you need to guide families through memorial planning conversations and presentations confidently. Personal growth in consultative sales, communication, and relationship-building, while doing work that genuinely matters to families. Cemetery or funeral services and/or B2C sales experience is preferred but not required. If you feel called to a career that combines meaningful service with strong income potential, we invite you to apply. Please send your resume and a brief note about your interest in the Family Advisor Role to: info@daytonmemorialpark.com