Patient Service Representative PRN (As Needed)

Work Location: 4201 Medical Center Dr, Suite 100A McKinney, TX 75069

Work Hours: PRN/As Needed; Availability to help cover PTO during the week for various shifts (7a-5pm) and 2 Saturdays a month from 8-12 Anticipated Weekly Hours: Average 16 hours per week Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology, preferred; Ability to read, write, and comprehend simple instructions and short correspondence; Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions; Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time; Experience using Microsoft Office Suite: knowledge of RIS software preferredA Day in the Life of a Patient Service Representative: Provide services and support for the following areas: Understands, promotes and demonstrates the Solis WayGreet patients in a professional and friendly manner; Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information; Explain forms to patients and assist with form completion, via paper or tablet, as necessary; Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality; Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary; Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary; Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests; Schedule and reschedule patients as necessary; Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report; Participate in front office training to stay abreast of front office policy and procedures Why Solis Mammography? A Great Place to Work for the third year in a row!