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Automotive Service Manager

midas touch automotiveWaukegan, IL

today

Occupations

Automotive Service Technicians and MechanicsFirst-Line Supervisors of Mechanics, Installers, and RepairersBus and Truck Mechanics and Diesel Engine Specialists

Industries

General Automotive RepairSpecialized Automotive RepairAll Other Automotive Repair and Maintenance
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About the role

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation
Job Summary: We are looking for an Automotive Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities:
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications:
  • High school diploma or GED required bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

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JOB OVERVIEW

Experience level

Mid

Location

Waukegan, IL

Occupation

Automotive Service Technicians and Mechanics

Industry

General Automotive Repair

Posted

today

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