ServiceNow Developer

What You’ll Do: Support the planning and execution of the migration to the newest ServiceNow release, including assessment, remediation, testing, cutover, and post-migration stabilization Document and review existing processes, workflows, catalog items, forms, approvals, and automations, and identify legacy configurations and gaps to clean up or rebuild Configure and develop solutions across ITSM, ITOM, CMDB, and workflow automation using Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, ACLs, and Catalog ItemsBuild and maintain integrations (REST/SOAP, IntegrationHub, transform maps, data imports) and support data cleanup and validation Create dashboards, reports, and Performance Analytics to track process performance and migration readiness Support unit testing, UAT, defect tracking, and retesting Contribute to platform governance, code reviews, update set strategy, and release management best practices Explore and support ServiceNow AI capabilities such as Now Assist, AI Search, Virtual Agent, and Predictive Intelligence Produce documentation, knowledge articles, and handoff materials for operations teams What You’ll Bring 1+ years of ServiceNow administration, configuration, or development experience in an enterprise environment (5+ years preferred for senior-level responsibilities, including leading complex platform enhancements) Working knowledge of JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, and core ServiceNow modules (ITSM, Service Catalog, CMDB) Experience supporting upgrades, migrations, or major version transitions, including testing, documentation, and validation Strong attention to detail, communication skills, and the ability to translate business needs into technical solutions