Business Operations & Integration (BO&I) US Operate Business Strategy Manager

Position Summary: The US Operate Strategy & Execution team is a cross-business strategy function that helps shape and execute the growth agenda for BO&I US Operate, specifically supporting the build of new capabilities that further our LTP aspirations. We work alongside business, offering, industry, and enabling-function leaders to identify strategic opportunities, assess investment priorities, mobilize the capabilities and resources required to create and deliver new services, and facilitate execution of the particular investment. The initial focus for this role will be Industry Innovation: identifying where changing client needs, industry disruption, emerging technologies, and evolving delivery models create opportunities for US Operate to differentiate, grow, and scale. The role will help businesses and leaders move priority opportunities from insight and strategy through investment decisions, service creation, pilot activity, commercialization, and execution. Over time, the role may expand to additional US Operate strategy priorities, including growth strategy, portfolio development, sales growth, commercialization, operating-model evolution, strategic partnerships, and/or other cross-business initiatives. Recruiting for this role ends on October 23, 2026 Work you'll do: As a Business Strategy Manager – US Operate, you will lead selected strategic workstreams on behalf of the US Operate Strategy & Execution team. You will help business leaders make informed choices, align stakeholders, mobilize investments, and move new services from concept to execution. You will:· Lead cross-business strategy workstreams that address priority US Operate growth opportunities, including problem definition, market and industry assessment, strategic options, investment recommendations, execution planning, and outcome tracking.· Facilitate business strategy development by bringing together leaders from relevant businesses, offerings, industries, and enabling functions to define opportunities, evaluate trade-offs, and establish shared priorities.· Develop Industry Innovation perspectives by analyzing industry disruption, client needs, market signals, competitor activity, emerging technologies, and changes in service-delivery models.· Identify opportunities for new services and capabilities and work with business leaders to assess their strategic relevance, market potential, differentiation, scalability, and organizational requirements.· Co-develop service concepts with the businesses, helping translate market and client needs into viable service propositions, capability requirements, pilot approaches, and commercialization pathways.· Build investment decision materials that clarify the opportunity, strategic rationale, expected value, required resources, risks, dependencies, and choices for leadership consideration.· Help mobilize investments alongside the businesses by coordinating the people, funding, technology, leadership attention, and other resources needed to test, develop, and scale priority initiatives.· Orchestrate incubation, piloting, and scaling activities across business and enabling teams, ensuring that decision gates, handoffs, dependencies, and ownership are clear.· Partner with business leaders on go-to-market and commercialization planning, including target industries and clients, value propositions, market points of view, differentiated messaging, pursuit enablement, and scaling requirements.· Facilitate executive governance and decision-making by preparing leadership meetings, framing decisions, surfacing trade-offs, documenting actions, and maintaining momentum across complex initiatives.· Develop executive-ready strategy materials, including opportunity assessments, business cases, investment recommendations, portfolio views, strategic roadmaps, decision memos, operating-model implications, and leadership presentations.· Connect related efforts across US Operate to identify opportunities for shared capabilities, reusable assets, cross-business collaboration, and more effective investments.· Track strategic progress and outcomes by monitoring market signals, initiative milestones, adoption, business impact, risks, and lessons learned; recommend adjustments when needed.· Partner with product, technology, and delivery teams when initiatives require digital platforms, AI-enabled solutions, analytics, or technology implementation, while maintaining the strategic, commercial, and organizational perspective.· Lead and develop project teams and workstreams, providing structure in ambiguous environments, maintaining high standards for quality, and mentoring team members. The successful candidate would possess these skills:· Strong written and verbal communication skills, including experience creating executive-level presentations and storyboarding complex topics.· Strong facilitation, relationship-building, and interpersonal skills, especially with senior stakeholders.· Strong proficiency in thoughtfully using AI to accelerate work development and in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.· Enterprise and cross-business perspective, with the ability to see connections across businesses, offerings, industries, and enabling functions.· Structured problem-solving skills, including the ability to frame ambiguous issues, develop hypotheses, evaluate options, and make clear recommendations.· Strong facilitation and influencing skills, with demonstrated ability to align senior stakeholders without direct authority.· Ability to lead strategy and investment discussions that balance market opportunity, client value, differentiation, feasibility, required capabilities, and expected return.· Strong quantitative and qualitative analytical skills, including market research, industry analysis, competitive assessment, business-case development, and portfolio prioritization.· Ability to translate complex analysis into practical choices, execution roadmaps, governance requirements, and measurable outcomes.· Executive communication skills, including the ability to create concise presentations, decision materials, points of view, business cases, and strategic narratives.· Strong commercial orientation, with an understanding of new-service development, go-to-market strategy, commercialization, and growth economics.· Ability to build trust across business boundaries and maintain momentum when priorities, ownership, or resources are not initially clear.· Strong project and workstream leadership skills, including planning, prioritization, issue resolution, dependency management, and execution tracking.· Comfort operating in a central strategy role where success depends on enabling others to act rather than directly owning every outcome.