Global Customer Care Process Lead - AI & Transformation
biorad laboratoriesBrooklyn, NY
Global Customer Care Process Lead - AI & Transformation
biorad laboratoriesBrooklyn, NY
yesterday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersQuality Control Systems ManagersNatural Sciences ManagersIndustries
Biological Product (except Diagnostic) ManufacturingIn-Vitro Diagnostic Substance ManufacturingResearch and Development in Biotechnology (except Nanobiotechnology)About the role
Bio-Rad Laboratories, Inc. is seeking a Sr. Director or Director, Global Customer Care Process Lead to act as Global Process Owner for Customer Service and Customer Technical Support.
You will set strategic direction, governance, and drive end-to-end process improvements across 37 countries in a highly regulated, reliability-critical environment. You will evaluate organizational design, operating models, and capability needs while guiding AI-enabled enhancements to standardize tools and
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JOB OVERVIEW
Experience level
Manager
Location
Brooklyn, NY
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Biological Product (except Diagnostic) Manufacturing
Posted
yesterday
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