Join Our Team in Vibrant San Antonio, TXWe are seeking a dynamic individual to manage local business operations in the thriving city of San Antonio, TX. This role offers an exciting opportunity to develop and maintain strong client relationships while ensuring customer satisfaction and contract compliance. If you are a proactive leader with a passion for excellence, we want to hear from you!
Key Responsibilities:
Develop and maintain strong client relationships, focusing on customer satisfaction, retention, and contract compliance.
Coordinate with clients and provide onsite support when needed.
Manage scheduling, assignments, and workforce adjustments to meet client demands.
Monitor employee attendance, performance, and conduct; address issues promptly with HR support.
Conduct regular client check-ins, site visits, and quality assurance reviews.
Track KPIs such as fill rate, time-to-fill, turnover, and client satisfaction scores.
Assist in developing staffing plans, recruiting strategies, and retention initiatives.
Resolve client escalations, employee conflicts, or service delivery concerns professionally.
Requirements:
Proven success in managing client relationships and delivering staffing solutions in a fast-paced environment.
Strong organizational and time-management skills.
Excellent communication and interpersonal skills.
Knowledge of labor compliance, safety standards, and workforce scheduling practices.
Proficiency in Microsoft Office Suite.
Ability to travel locally for client visits and workforce management.
US Citizenship or Green Card required.
Preferences:
Bachelor's degree in Business, Human Resources, or related field preferred; equivalent work experience accepted.
Experience with ATS/CRM platforms (e.g., JobDiva, Bullhorn) is a plus.
This hybrid role offers a unique blend of office and field work, providing the perfect balance for those who thrive in dynamic environments. Please submit your resume to join our team and make a difference in San Antonio!
