Intern - State Farm Agent Team Member

ROLE DESCRIPTION: Jon Fernandez - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support our agency in gaining and keeping customers. As a Intern - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. We look forward to incorporating your energy and perspective into our team as we build success together.

RESPONSIBILITIES: Assist the business goals of the insurance agency with mutually agreed upon expectations. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS: Ability to work collaboratively as part of a team, as well as operate independently. Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships. Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail. Bilingual Spanish preferred.