Account Mangement Agent II (Formerly Collector)
dade county federal credit unionMiami Lakes, FL
$25.00 per hourAPPLY NOW
Account Mangement Agent II (Formerly Collector)
dade county federal credit unionMiami Lakes, FL
8 days ago
$25.00 per hour
APPLY NOWAbout the role
Account Management Agent II
Location: Main Branch: 1500 NW 107 Avenue, Miami, FL 33172
Starting Salary: $25.00/Hour
Summary:
The Account Management Agent's responsibility involves the collection of all delinquent accounts of consumer, mortgage, visa, and other actions to recover past due accounts
Essential Duties & Responsibilities:
- Review status of delinquent accounts (0 days and above) and initiate appropriate collection action by contacting each account according to due date.
- Send 15, 30, 60, legal, repossession, deficiency and demand letters.
- Make at least 50 Collection calls a day.
- Research member disputes.
- Process speed and ECM payments.
- Prepare files and assign vehicles for repossession.
- Complete all work on repossessed units in a timely manner
- Prepare files and assign accounts for legal action.
- Respond to Mechanics Lien notices.
- Work with consumer credit card counseling on member loans.
- Conduct skip tracing.
- Review credit bureaus timely to decide necessary course of action.
- Work with CUNA on disability claims.
- Work with CUNA on death claims.
- Work with Allied Solutions on CPI (Collateral Protection Insurance)
- Review member's file for loan decision for collection purposes.
- Take in-house payments to the tellers for processing.
- Work with members and prepare files for extension and loan workout.
- Recommend appropriate loans for charge-off.
- Work closely with the Visa, Bankruptcy and the Recovery areas of the Department.
- Work on credit files in E-Oscar (if applicable)
- Follow-up with GAP and MBP insurance claims.
- Record all collection activity on member's account.
- Collect information for ACH, Periodic payments and Payroll Deduction.
- All duties as assigned by the managers and/or V.P. of Collections
Education and Training: High school graduate or equivalent.
Job Requirements:
- 2-3 Years of related experience
- Knowledge of Microsoft Work a plusKnowledge of Excel a plusKnowledge of Outlook a plus
- Scrip Tracing a plus
- Bi-lingual a plus
- Night and Weekends required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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JOB OVERVIEW
Salary
$25.00 per hour
Experience level
Mid
Location
Miami Lakes, FL
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
8 days ago
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