Founding Americas Global Support Lead
namelyMountain View, CA
yesterday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersCustomer Service RepresentativesFirst-Line Supervisors of Personal Service WorkersIndustries
Software PublishersTelemarketing Bureaus and Other Contact CentersCustom Computer Programming ServicesAbout the role
Cornerstone is building a new Americas hub and seeks a leader to head a founding pod in customer support. You will hire, certify quickly, and deliver AMER-shift support that customers rave about. You will own throughput, quality, and the ramp of new agents with mentorship and a runbook in hand. You will fuse culture with performance, ensuring six Corner standards are met while managing escalations and staffing.
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JOB OVERVIEW
Experience level
Mid
Location
Mountain View, CA
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Software Publishers
Posted
yesterday
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