Director of Operations

Role Description: This position supports the firm's Principals and touches nearly every part of the business. It blends recurring processes with open-ended projects requiring initiative, independent problem solving, and thoughtful coordination. Regulatory Compliance Administer the compliance program and develop towards becoming the firm’s Chief Compliance Officer Maintain examination-ready records and coordinate filings, client deliveries, and IAR education Lead regulatory exams, audits, information requests, and consultant-supported remediation Portfolio Accounting System (Black Diamond)Administer Black Diamond performance reporting system, including managing client portal access Maintain asset classifications, manual data, private investment values, and related records Monitor data feeds, resolve discrepancies, and audit the integrity of firmwide reporting Quarterly Billing Lead quarterly billing and validate quarter-end values, fee schedules, and account-level calculations Generate and audit fee calculations, interpret exceptions, and make supported adjustments Oversee fee collection, reconcile results, and post client billing statements on scheduleIT and Cybersecurity Oversee implementation and maintenance of the firm's technology stack and vendor relationships Administer Microsoft 365, Share Point, email, user access, and core cloud systems Manage cybersecurity policies, testing, training, vendor oversight, and incident readiness Alternative Investments Administration Serve as the primary operational contact for alternative investments and external administrators Coordinate subscriptions, redemptions, capital calls, distributions, and supporting documentation Maintain investment records, valuations, ownership data, and manual system updates Business Administration Manage relationships with landlords, insurers, vendors, and service providers Coordinate state registrations, annual reports, entity records, and recurring filings Administer business insurance programs, including E&O, cyber liability, and general business coverage Miscellaneous Operations Manage annual tax-document communications and Form 5500 preparation, signature, and filing Own Required Minimum Distribution tracking and ensure each client fulfills their requirement Monitor client cash reserves and liquidity needs and coordinate rebalancing with advisory team if needed Lead class action administration, process improvements, and special projects supporting growth Desired Qualifications·        Exceptional attention to detail and high standards for accuracy and follow-through·        Self-sufficient and dependable, with the judgment to move complex work forward independently·        Critical thinker and practical problem solver who documents and improves processes as they work·        Highly organized across concurrent workflows, seasonal cycles, projects, and deadlines·        Comfortable reconciling detailed data, numbers, and anomalies·        Able to manage extensive detail while maintaining a clear view of broader priorities·        Professional, discreet, and service-oriented, with strong communication and computer skills This role is likely a good fit if you...·        Value a trusted small team and take pride in essential behind-the-scenes work·        Enjoy both precise recurring work and open-ended problem solving·        Anticipate needs and bring organized recommendations without waiting for direction Schedule and Compensation We prioritize flexibility and work-life balance, believing that people do their best work when professional responsibilities and personal commitments are thoughtfully aligned. This is a full-time position with a flexible schedule that can be tailored to the right candidate, including the option to structure the role around approximately 35 hours per week if fewer hours are desired. The role also includes work-from-home flexibility of up to one day per week to start, with in-office attendance expected for key meetings, collaborative work, and other business needs. The position is paid hourly to provide additional flexibility, with an expected base rate of $38 to $47 per hour, depending on qualifications and relevant operations, compliance, or wealth management experience. The role is also eligible for an annual performance-based bonus. Benefits currently include a retirement plan with company match, 12 paid holidays per year, accrued paid time off, paid volunteer days, and a wellness stipend. To apply, submit resume and cover letter explaining what you find interesting about the role and why you think you might be the right fit to david@seasoninvestments.com.