Host/Cashier

Front of House ManagerProvide guests with menusAssign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatingsAnswer telephone calls and respond to inquiries or transfer callsMaintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests' concerns are addressedInspect dining and serving areas to ensure cleanliness and proper setupInform guests of establishment specialties and featuresReceive and record guests' dining reservationsInspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessaryHold the guest as the most important priority at all timesEnthusiastically greet the guest making eye contact and smilingEnsure takeout orders are entered in the POS system accuratelyCollect payment from the guestAssemble the order checking for accuracyDeliver the order making eye contact and repeating the order number and prepared food itemsThank the guest and invite to return againCommunicate guests feedback to restaurant managementEducate guests on products offeredResolve guest concerns with respect and a sense of urgencyUnderstand in store marketing promotionsExecute new product rollouts including selling to guests and product executionUtilize cash control procedures