Remote Workforce Planning & Scheduling Specialist
navitusFrankfort, KY
Remote Workforce Planning & Scheduling Specialist
navitusFrankfort, KY
10 days ago
Occupations
Project Management SpecialistsDispatchers, Except Police, Fire, and AmbulanceHuman Resources SpecialistsIndustries
Telemarketing Bureaus and Other Contact CentersTemporary Help ServicesOther Management Consulting ServicesAbout the role
Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, and analysis to meet service levels. You will work with WFM systems, validate data, and develop reports and dashboards to drive staffing efficiency.
The role requires at least four years in a contact center with WFM experience, plus a focus on process improvement and cross-functional collaboration. Remote-friendly environment with comprehensive benefits is offered.
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JOB OVERVIEW
Experience level
Mid
Location
Frankfort, KY
Occupation
Project Management Specialists
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
10 days ago
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