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Field Operations Specialist - Long Island & Queens

global opsBrooklyn, NY

today

Occupations

Security GuardsProtective Service Workers, All OtherSpecial Forces

Industries

Security Systems ServicesFacilities Support ServicesOther Justice, Public Order, and Safety Activities

$62,400 annually

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About the role

Field Operations Specialist
Location: Long Island & Queens (back up to Brooklyn)
Employment Type: Full-time - Salaried
Work Setting: Field-Based (Multi-Site)
Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements)
Compensation: Unarmed: $62,400 annually
Armed: $76,700 annually (must possess valid NYS Armed Guard License, and Carry Permit)
About the Role:
  • The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions.
  • This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations.
  • The FOS plays a key role in supporting Regional Security Operations Manager and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally.
  • This role is structured as a developmental pathway into formal field management leadership.
  • Key Responsibilities1. Regional Shift Coverage & Workforce Stabilization
  • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs
  • Float between multiple client locations within assigned region
  • Maintain operational continuity during scheduling gaps
  • Support staffing stabilization efforts during peak operational periods2. Site Familiarization & Operational Readiness
  • Develop working knowledge of all assigned sites, including post orders and client expectations
  • Conduct regular site visits and walkthroughs
  • Perform perimeter checks and site checks
  • Identify operational inconsistencies and escalate appropriately3. Incident Response & Escalation Support
  • Respond to urgent field incidents in coordination with Company Management
  • Support proper incident documentation and reporting
  • Maintain composure and professionalism during high-pressure situations
  • Reinforce escalation protocols and operational standards4. Quality Assurance & Standards Enforcement
  • Reinforce company protocols and professional conduct standards
  • Support onboarding shadowing for new agents
  • Provide real-time feedback to Managers regarding operational trends
  • Model accountability, punctuality, and field professionalism
  • Authority & Reporting Structure
  • Reports directly to the Regional Security Operations Manager
  • No direct reports
  • No hiring, termination, or disciplinary authority
  • No client contract ownership
  • This role supports field management.
Qualifications:
  • Minimum 5 years of private security or related operational experience
  • Valid NYS Security Guard License (required)
  • Valid NYS Armed Guard License (required for Armed role)
  • Valid Carry Permit (required for Armed role)
  • Strong understanding of field security operations
  • Ability to travel between multiple Long Island and Queens
  • Professional communication skills (verbal and written)
  • Ability to remain calm under pressure
  • Strong situational awareness and decision-making ability
  • Physical & Work Requirements
  • Ability to stand and walk for extended periods
  • Ability to travel between multiple Long Island and Queens
  • Flexibility for evenings, weekends, and emergency coverage
  • Ability to respond to urgent operational needs
What Success Looks Like:
  • Reliable coverage stabilization
  • Clear, professional incident escalation
  • Strong site familiarity across region
  • Reduced operational disruption
  • Positive client and internal feedback
  • Demonstrated readiness for advancement into Field Management
  • Career Path
  • Security Agent ? Field Operations Specialist ? Regional Security Operations Manager ? Director of Security Operations
This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles.
Why Join:
  • GLOBAL OPSWork within a structured and disciplined field management model
  • Competitive compensation aligned with responsibility
  • Clear advancement pathway
  • Exposure to diverse operational environments
  • Opportunity to contribute meaningfully to field stabilization

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JOB OVERVIEW

Salary

$62,400 annually

Experience level

Senior

Location

Brooklyn, NY

Occupation

Security Guards

Industry

Security Systems Services

Posted

today

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