Senior Field Service Technician

United Pump is an established petroleum equipment supplier and service provider serving Atlanta and North Georgia. With more than three generations of experience in the fueling industry, the company specializes in the installation, maintenance, and repair of fuel dispensing equipment, pumps, storage tanks, control systems, leak detection equipment, and related petroleum handling systems. United Pump emphasizes employee development, hands-on training, and opportunities for advancement. Its service department offers a defined career development path supported by technical education, manufacturer certifications, and practical field experience. Who We're Looking For United Pump is looking for a hands-on technician who enjoys understanding how equipment works, diagnosing failures, and finding practical solutions. This individual should have experience working with electrical and mechanical systems, confidence using diagnostic tools, and the persistence to work through unfamiliar technical problems. The ideal candidate is organized, communicates professionally, and can be trusted to follow through on assignments without constant oversight. They also recognize the importance of asking questions, accepting guidance, and working collaboratively when a situation requires additional expertise. Candidates with petroleum equipment experience are desirable, but individuals from related technical trades may also be strong candidates when they demonstrate the necessary foundational skills and aptitude. About the Position The Field Service Technician troubleshoots, maintains, and repairs petroleum dispensing equipment and associated electrical, mechanical, and pressurized systems at customer locations. Work may involve fuel dispensers, pumps, storage tank components, monitoring and control systems, and related equipment. Technicians use schematics, service manuals, and diagnostic instruments to identify equipment failures and determine appropriate repairs. Following initial training and familiarization with United Pump's procedures, technicians are expected to develop the ability to complete service calls independently. The position also involves accurate service documentation, coordination with dispatch, and occasional emergency assignments. Troubleshoot, maintain, and repair petroleum dispensing equipment, pumps, and related systems. Diagnose electrical and mechanical failures using appropriate testing procedures and diagnostic instruments. Read and interpret wiring diagrams, schematics, and technical service manuals. Evaluate motors, pumps, electrical circuits, and pressurized systems to identify equipment malfunctions. Complete assigned service calls efficiently and accurately, following established safety procedures. Communicate job progress, equipment findings, parts requirements, and service delays to dispatch and supervisors. Maintain accurate service records, including work performed, materials used, and follow-up requirements. Organize and maintain assigned tools, service vehicle, equipment, and inventory. Respond professionally to customer concerns and explain service findings when appropriate. Coordinate with fellow technicians on complex assignments or when additional assistance is needed. Participate in required training and pursue applicable manufacturer and industry certifications.