SVP, Voice & AI Analysis: Lead Global IVR Innovation
citigroupIrving, TX
SVP, Voice & AI Analysis: Lead Global IVR Innovation
citigroupIrving, TX
yesterday
Occupations
Computer and Information Systems ManagersManagement AnalystsInformation Technology Project ManagersIndustries
Commercial BankingTelephone Apparatus ManufacturingSavings Institutions and Other Depository Credit IntermediationAbout the role
Citi is seeking an experienced Manager, Business Analysis – Voice & AI Applications to lead a focused team of business analysts shaping IVR, AI, and chatbot capabilities. You will translate complex requirements into clear user stories that drive product outcomes and influence investment planning.
This senior leadership role requires managing cross-functional teams, collaborating with stakeholders, and upholding high standards for analysis, delivery, and risk management across the function.
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JOB OVERVIEW
Experience level
Manager
Location
Irving, TX
Occupation
Computer and Information Systems Managers
Industry
Commercial Banking
Posted
yesterday
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