Platform Technical Support Engineer - Mission-Critical AI CRM

109 computable insightsHerndon, VA

today

Occupations

Computer Systems Analysts Computer Systems Engineers/Architects Software Developers

Industries

Computer Systems Design Services Software Publishers Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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About the role

Salesforce is seeking a Platform Technical Support Engineer for its Government Cloud team. You will own mission-critical support cases, troubleshoot across web tiers, databases, and Salesforce technologies, and collaborate with Worldwide Support, R&D, and Support Operations to resolve complex issues. A TS/SCI clearance with Polygraph is required. Shift work may be necessary to support global customers. The role emphasizes delivering end-to-end case management and maintaining Salesforce platform

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JOB OVERVIEW

Experience level

Senior

Location

Herndon, VA

Occupation

Computer Systems Analysts

Industry

Computer Systems Design Services

Posted

today

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