HLS Program Executive

Overview In this executive IC role, you lead end-to-end health and life sciences transformations for flagship programs, steering multi-workstream engagements and executive relationships. You own the program P&L, governance, and risk management, translating delivery into measurable business outcomes. You’ll drive AI-enabled, agentic delivery that improves patient outcomes and clinical workflows. This is a high-impact, cross-functional leadership role at Salesforce Professional Services. Compensation / Benefitstime off programsmedical insurancedental insurancevision caremental health supportpaid parental leave Responsibilities Lead end-to-end program delivery and governance across strategic health & life sciences engagements Oversee P&L, budget governance, and risk management; surface issues before escalation Steer executive relationships and communications up to CxO level Inspire and coach cross-functional delivery teams; contribute to scalable delivery methodologies Drive AI and agentic delivery to achieve customer objectives and adoption Manage bids vs. delivered margins and ensure contractual commitments are met Develop and maintain multi-threaded executive relationships to accelerate value Ensure alignment with Sales, Success, Technology, Product, and Support to sustain pipeline and adoption Key requirements 12+ years of professional services or consulting delivery experience with program execution responsibilities across financials, risk, scope, and outcomes Experience leading large, complex programs ($10M+) with measurable business impact 5+ years leading cross-functional delivery teams across geographies and workstreams, including third-party SIsDirect experience managing program financials (forecasting to budget, revenue control, EV analysis, margins)End-to-end knowledge of system development, implementation, and operational readiness; collaboration with technical teams Proven ability to lead steering committees and executive-level client relationships; data-driven budget and deadline discussions Structured sales-to-delivery handoffs or intake processes establishing context, scope, and risk Ability to identify and escalate delivery risk early; proactive risk management across global time zones Outstanding executive presence and communication skills; ability to tailor messaging to audience Must be able to operate as a fully billable ICTravel readiness (~25%)Bachelor's degree required Executive presence Strong communication (verbal and written)Cross-functional collaborationAI productivity toolsagentic workflows Experience with Agentforce or equivalent AI platforms (enterprise level)