Operations - Process Manager - Sr
eliassen groupMemphis, TN
Operations - Process Manager - Sr
eliassen groupMemphis, TN
today
Occupations
Project Management SpecialistsBusiness Operations Specialists, All OtherInformation Technology Project ManagersIndustries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesComputer Systems Design ServicesAbout the role
Description:
RemoteOur client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate across intent owners, developers, and business teams to inventory scripts, assess risk, validate compliance, and drive structured communications and reporting within a PMO framework. The manager will maintain timelines, clear blockers, and deliver executive-ready progress, risk, and performance updates. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $55.00 to $65.00/hr. w2JN -112026-109316
Responsibilities:
Drive the Intent = Execution framework by coordinating script identification, risk assessment, validation, and uplift to meet defined project timelines.
Partner with business teams to clear blockers and complete governance, validation, and tracking tasks on schedule.
Maintain an organized pipeline for frontbook and backbook scripts to achieve milestone commitments.
Serve as point of contact for tracking schedules and connect teams with training, guidelines, and support channels.
Coordinate DFS backbook milestones, ensuring complete inventory and risk assessments by June 30, 2027, and retirement of unused scripts.
Hold teams accountable to finalize remediation plans and addendums by June 30, 2027.Monitor progress to ensure all in-scope, high-risk scripts are uplifted to I=E by December 31, 2027.Own workstream communications, notifying intent owners and developers of quarterly data pack releases and required actions.
Drive accountability through targeted communications highlighting milestones and outstanding deliverables.
Provide clear, data-backed progress reports, metrics, and risk assessments to senior leadership.
Escalate risks and schedule slippage proactively to leadership.
Partner with data analysts to keep tracking workbooks accurate and remediate data issues.
Experience Requirements 5+ years as a project manager delivering IT, data, or audit/compliance projects.
Demonstrated ability to hold cross-functional teams accountable to timelines without direct reporting lines.
Experience planning and executing structured communications across technical and non-technical audiences.
Ability to present status, risks, and slippage to executives clearly.
Proficiency with Zoom and Google Sheets, Docs, and Slides.
Preferred: PMO expertise and PMP certification.
Preferred: Background as an IT professional, data analyst, software developer, or auditor.
Preferred: Experience in regulated banking or financial environments.
Education Requirements:
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JOB OVERVIEW
Experience level
Senior
Location
Memphis, TN
Occupation
Project Management Specialists
Industry
Administrative Management and General Management Consulting Services
Posted
today
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