Systems Administrator

Responsibilities: Administer and support Microsoft Entra ID, Microsoft Intune, and Microsoft 365 environments. Manage user accounts, groups, permissions, licensing, devices, and access controls. Deploy, configure, and support Windows 11 laptops and workstations. Migrate devices to Entra ID Join and enroll endpoints into Intune. Configure and maintain Intune policies, application deployments, device compliance, and endpoint security controls. Support Windows Autopilot, Conditional Access, BitLocker, Windows Hello for Business, and Microsoft Defender for Endpoint. Provide Tier II/Tier III support for workstation, authentication, Microsoft 365, hardware, software, and mobile device issues. Support BYOD, MDM/MAM, and mobile device administration for iOS and Android devices. Assist with Active Directory, file shares, printers, and general infrastructure administration. Create and maintain technical documentation, deployment procedures, and support knowledge articles. Participate in IT infrastructure, security, and cloud transformation projects. Provide white-glove support to employees and leadership during device deployments and migrations.