Vendor Program Specialist - 3682874

What You’ll Be Doing: Oversee licensing and program management for 8 enterprise SaaS platforms including workforce management, CRM, and collaboration tools Drive consolidation of fragmented vendor programs into standardized enterprise-level agreements to reduce organizational risk Manage day-to-day license administration including provisioning, de-provisioning, transfers, and access changes across all assigned programs Partner directly with executive leadership to provide program updates, usage insights, and strategic recommendations Prepare and deliver recurring operational reports on license consumption, billing reconciliation, recovery efforts, and renewal readiness Monitor vendor request queues and support tickets to ensure timely resolution and identify issues requiring escalation Maintain comprehensive documentation of licensing activity, entitlements, user allocations, and vendor records to support audit readiness Validate license counts and vendor-provided data for accuracy to support financial reviews and chargeback processes Coordinate vendor communications, user training sessions, product demos, and stakeholder meetings to maintain program visibility Execute approved operational initiatives including license cleanups, user migrations, consolidation activities, and access optimization What You’ll Need to Have:2-4 years of experience in SaaS vendor management, software licensing, or procurement operations serving as a point of reference Proven experience facilitating enterprise licensing programs and supporting technology teams with subscription-based models Strong organizational and documentation skills with meticulous attention to detail across multiple concurrent programs Advanced proficiency in Excel and reporting tools for data tracking, validation, analysis, and recurring operational reporting Excellent communication skills to collaborate with executive leadership, vendors, and cross-functional stakeholders Demonstrated ability to identify discrepancies in licensing data and vendor records and elevate appropriately Experience managing multiple requests and deadlines while maintaining SOPs in a fast-paced environment

Pay Range: $30-32/hr