Position Details: Client Partner Customer Relationship Management

Client Relationship Management Building and maintaining strong relationships with clients (CXOs and his reportees), acting as a point of contact, and addressing their needs. Business Development Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients. Account Planning Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement. Solution Delivery Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations. Client Satisfaction Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Thought Leadership, Automation and Innovation Providing insights and thought leadership to clients on industry trends and best practices. Collaboration Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals. Revenue Generation and Continuous Growth Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets. Training and Development Providing training to clients and internal teams on new products or services. Industry Experience & Problem Solving Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.