Healthcare Customer Service Representative
university physiciansMoorhead, MN
Healthcare Customer Service Representative
university physiciansMoorhead, MN
yesterday
Occupations
Customer Service RepresentativesPatient RepresentativesMedical Secretaries and Administrative AssistantsIndustries
All Other Miscellaneous Ambulatory Health Care ServicesGeneral Medical and Surgical HospitalsAll Other Outpatient Care CentersAbout the role
[Patient Service / Remote] - Anywhere in U.S. / Up to $24.50-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients and their families by answering inquiries and resolving issues in a timely and professional manner; Maintain accurate and detailed records of all interactions with patients and follow up on any unresolved concerns; Collaborate with other departments to ensure seamless patient experiences and efficient service delivery; Proactively identify areas for improvement and make suggestions to enhance the overall patient experience; Attend trainings and stay up-to-date on all policies and procedures related to patient services; Communicate effectively with healthcare providers and staff to ensure accurate and timely information is provided to patients. Hiring Immediately >>
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JOB OVERVIEW
Experience level
Mid
Location
Moorhead, MN
Occupation
Customer Service Representatives
Industry
All Other Miscellaneous Ambulatory Health Care Services
Posted
yesterday
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