About the role

Deloitte is seeking an Associate Vice President to lead CCaaS and AI transformation within our Sales & Service practice. You will grow and deliver transformation programs, advise executive clients, and coordinate cross-functional teams to create measurable value. The role requires 10+ years in digital, cloud, contact center solutions with 5+ years in CCaaS, plus hands-on experience with NICE CXone/Amazon Connect and related platforms. Travel up to 50% is expected.

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JOB OVERVIEW

Experience level

Manager

Location

Louisville, KY

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Other Management Consulting Services

Posted

2 days ago

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