Guest Experience Manager - Front Desk Leader

The Manner in New York, NY is seeking an Opportunity Front Desk Manager to oversee front desk operations and ensure staff meet service standards while delivering guest excellence. The role emphasizes proactive guest engagement, smooth check-in/out, and resolving issues to uphold brand quality. You will supervise the front office in the absence of the Assistant General Manager, assist in bookings, manage guest requests, and contribute to budgets and forecasts.