Relationship Officer - DBC Balance Builder Retention

mashreqDenver, CO

yesterday

Occupations

Industries

About the role

Job Description

Job Purpose:

To achieve monthly KPIs (Save Rate) assigned.
To maintain standard performance to achieve top save rate and maximum retains without OfferTo ensure that all Retention efforts and activities are directed to meeting card business goals.
To ensure assigned card retention monthly targets are achieved
To ensure that there is no complaints or errors.
Top call quality scores and Customer service etiquettes to be displayed over the calls.100% adherence to the defined retention ADM.Adherence to TAT for all the customer request received.
Adherence to discipline and punctuality
Attending Daily team huddles & keeps up to team commitments.
Monitor personal performance and align strategies to improve retain out comes.
Job InfoJob Identification 4064 Job Category Mashreq
BankPosting Date 12/11/2025, 07:00 AMJob Schedule Full time
Locations Pakistan (Remote work (RW))

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JOB OVERVIEW

Experience level

Mid

Location

Denver, CO

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Commercial Banking

Posted

yesterday

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